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Organization & Environment
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Causes of crises: the behavioral accident

William E. Souder

School of Engineering, University of Pittsburgh, Pittsburgh, PA 15261, and US Bureau of Mines, Pittsburgh, PA, USA

"Something snapped and he went off the deep end." "He acted completely out of character." "He had always been the ideal of safe behavior, but he sud denly did this dumb thing." These statements describe behavioral accidents. The role of the individual employee and behavioral accidents as causes of in dustrial crises has not been fully explored. This paper discusses an interactive computer model of the behavioral accident phenomenon that is being used at the US Bureau of Mines in an attempt to reduce industrial crises in under ground coal mining.

Organization & Environment, Vol. 2, No. 3-4, 185-194 (1988)
DOI: 10.1177/108602668800200301
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