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Crisis Management And Civil Unrest: Seeing The La Riots Through An Industrial Lens

Kenan-Flagler Business School, University of North Carolina at Chapel Hill, NC 27599-3490

Mindy Kirby

Center for Crisis Management, Graduate School of Business, University of Southern California, Los Angeles, CA 90089-1422

Pearson, C. and Kirby, M., 1993, Crisis management and civil unrest: seeing the LA riots through an industrial lens, Industrial & Environmental Crisis Quarterly, 7:4, 262-278.

This article describes an industrial perspective of the effects of and respons es to the Los Angeles riots of 1992. Using a time phase model, this study examines the efforts made by businesses to detect early warning signals, pre pare for the riots, contain damages, and resume operations. In addition, the authors identify lessons that businesses can apply to prepare for civil unrest.

Organization & Environment, Vol. 7, No. 4, 261-278 (1993)
DOI: 10.1177/108602669300700401


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